At Amtaria, we stand by the quality of our pieces and offer a 2-year warranty on our gold-filled jewelry. In the event something goes wrong, here's everything you need to know about our warranty policy!

Our 2-Year Warranty Covers:

• Defects in Material and Workmanship: If your jewelry has any material or workmanship defects, we'll repair or replace it for free.
• Tarnishing: While gold-filled jewelry is highly resistant to tarnishing, if your piece tarnishes within two years, we've got you covered.
• Broken Chains or Clasps: If your chain or clasp breaks under normal use, we'll repair or replace it.

Our Warranty Does Not Cover:

• Normal Wear and Tear: Everyday wear and tear, such as scratches or dullness, aren't covered.
• Accidental Damage: Any damage caused by accidents, misuse, or neglect, including exposure to harsh chemicals or environments, is not covered.
• Unauthorized Repairs or Modifications: Any repairs or modifications made by someone other than Amtaria will void the warranty.
• Lost or Stolen Items: Unfortunately, we cannot cover items that are lost or stolen.

How To Make A Warranty Claim

1. Contact Us: Reach out to our customer service team at amtaria.com/contact with your order number and a description of the issue. We may ask for photos!
2. Send It In: We'll provide you with instructions on how to send your item to us for inspection.
3. Inspection: Once we receive your item, our team will inspect it to determine if the issue is covered under warranty.
4. Repair or Replacement: If the issue is covered, we'll repair your item or send you a replacement at no cost.

Additional Information:

• Proof of Purchase: Please keep your receipt or order confirmation email as proof of purchase.
• Processing Time: Warranty claims are typically processed within 2-4 weeks after we receive your item.
• Shipping Costs: You are responsible for shipping costs to send the item to us. If the issue is covered under warranty, we'll cover the return shipping.

We hope this gives you peace of mind! If you have any questions or need further assistance, don't hesitate to reach out.